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Digital & AI ServicesContact Us

How to Reimagine your organization

Reimagine is a Brussels based company that supports organizations in their digital transformation by implementing personalized solutions that improve the customer experience and drive operational excellence.

Based on your business strategy and objectives we can identify the right opportunities coming from AI related innovations that will accelerate this transformation. With our innovative methodology, unique services and state-of-the-art product we ensure a successful end-to-end delivery.

Our team of seasoned professionals has extensive Business and IT experience in digital transformation programs and can provide unbiased advice as we are 100% independent & tool/vendor agnostic. This allows us to position ourselves as a catalyst of AI that can select the best-in-market solution(s) for your specific challenges and opportunities.

Testimonials

Michel Kennis

Michel Kennis

ICT Director, Europ Assistance

Together with Reimagine we successfully integrated a very innovative AI solution. The team was very collaborative and their great business insights and AI expertise enabled us to both improve our business operations and customer experience.
Cécile Jabaudon

Cécile Jabaudon

Operational Director, my innovation center.brussels

We receive excellent feedback on the AI training courses provided by Reimagine. The mix of theoretic and real-life use cases demystifies Artificial Intelligence to our business profiles, and we are happy to see increasing interest from women.
Sven Wouters

Sven Wouters

Expert MER, Vlaamse Overheid

Reimagine was the right result-oriented partner to help us drive our project combining innovative digital transformation with unique organizational change expertise through strong strategic planning and flexibility.
Jean Franck

Jean Franck

Program Manager Digital Innovation, Acerta

The collaboration with Reimagine was very close, supporting us in a result-oriented way and always going the extra mile to find digital & AI solutions adapted to our well-understood context and business needs.
Alexandre Pirson

Alexandre Pirson

Deputy Mayor, Woluwe-St-Pierre

We strongly appreciate the added value delivered by Reimagine for the implementation of the Chatbot at Woluwe-Saint-Pierre. They have a very professional, collaborative and innovative approach.

Our Services

 

AI Roadmap

 

Based on an analysis around the current state of your organization (both Business and IT) we can create together an AI Transformation Roadmap that can amplify your organization. This roadmap describes the different innovative initiatives, with their Business and IT dependencies, mapped over time for an iterative delivery (including KPI’s and Business Case). Based on this roadmap we support you in the end-to-end delivery of the initiatives to ensure impactful, future proof and amplifying results.

Machine & Deep Learning

Our Machine learning (ML) services consist in the development of algorithms that can adaptively learn from data without relying on rules-based programming. Via Deep learning (DL) we simulate human thinking (neural networks) so that it can often produce more accurate results than traditional ML approaches.

 

Chatbots

A chatbot (also known as digital assistant, virtual agent, interactive agent or artificial conversational entity) is a computer program powered by varying degrees of AI that can communicate via text and/or voice in a natural/conversational manner with human beings. The aim usually is to accomplish specific tasks, such as answering questions or enabling product purchases in a simple, fast and enjoyable way.

Natural Language Processing

NLP focuses on the language interaction between computers and humans. We use NLP techniques to help you to extract the meaning of sentences spoken or typed in natural language (Natural Language Understanding, NLU) or to convert data into narratives and reports in a natural language (Natural Language Generation, NLG).

Computer Vision

Computer vision focuses on the interpretation of images and the subsequent performance of the appropriate analysis or action. Our computer vision services will enable you to convert different types of typed/handwritten documents into machine-encoded text (Optical / Intelligent Character Recognition, OCR/ICR) and/or to interpret digital images for the identification of objects/features (Image Recognition)

Predictive Analytics

Predictive analytics will enable your organization to make predictions about unknown future events based on the analysis of current and historical data. Many techniques such as data mining, predictive modelling, machine learning and others are used to come up with the most accurate results.

Robotics

Robotic process automation (RPA) will let you automate processes without any human interaction during the execution. Robotic desktop automation (RDA) will let you automate processes supporting human actions to speed up their performance. A human decides what to automate and when to call the process automation.

CONTACT US

The Management Team

Baudouin Thomas

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Baudouin has extensive experience in complex digital transformation programs. He has been succesfully leading the Financial Services department at Accenture Belux (Turnover 110 M$, more than 500 FS consultants). In this role, he has initiated several AI transformations at C-level at various clients in Belux. He has been leading the Offering development of Distribution & Marketing globally at Accenture in FS. He is also Board member of large incubator in Belgium.

Toon Lybaert

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Toon has been involved in different complex digital and AI related transformation programs.

His main expertise lies in shaping and delivering innovative projects that can improve operational excellence and customer experience for large organizations.

He has been working on projects ranging from discovery, delivery, architecture design to target operating model set up.

Toon holds a bachelor in Business Management, a master in Finance & Risk Management and degree from Vlerick Business School in Sustainability Management.

Laurence Stallaert

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Laurence is a results-driven digital transformation and customer experience professional with experience in leading and delivering complex projects in various industries.

Her expertise lies in guiding organizations through the digital landscape, identifying opportunities for transformation, and implementing innovative solutions that drive customer experience and business growth.

Laurence has been involved in exercises ranging from go-to-market and experience strategy definition to roadmap and target operating model design and delivery project management.